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Tools to help you include Bull's Eye Business Writing (a self-paced workbook) and How To Improve Your Business Reading Skills (also on CD-ROM)--all from Basic Learning Systems, Inc. 888-204-3600 * See our Web site at http://www.basic-learning.com
Tip #191: Collective nouns such as "management, team,
group, organization, and audience" take a singular verb. ********************************************************* Correct the following sentences: 1. The implementation team meet to discuss strategy once a week. 2. Your organization reorganize each year. 3. The audience need a stimulating speaker. ********************************************************* Last week's exercise: Place the article "a" or "an" in front of these nouns: 1. umbrella 2. university 3. radio 4. hour 5. human being Here are the answers: 1. an umbrella 2. a university 3. a radio 4. an hour 5. a human being If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com |
Tip # 192: In obtaining a new job, use your network and detective skills to get the name of the hiring manager in the department you want. Mail an entire resume directly to that person with a well-written cover letter. ********************************************************* My question: Is it necessary to place commas in the following sentences?: 1. In January she will go to Europe. 2. After I rest I'll feel better. 3. At Sally's house we had a big dinner. 4. During the day on one is home. ********************************************************* Last week's practice: Correct the following sentences: 1. The implementation team meet to discuss strategy once a week. 2. Your organization reorganize each year. 3. The audience need a stimulating speaker. Answers: 1. The implementation team meets to discuss strategy once a week. 2. Your organization reorganizes each year. 3. The audience needs a stimulating speaker. If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com |
Tip # 193: Here is a quick outline of how to organize the minutes
of a meeting. Group: Place: Date: TOPIC # 1: Discussion: Action: TOPIC # 2: Discussion: Action: ********************************************************* Change these passive constructions to active constructions: 1. Harold should be told the story by Jane. 2. All of us hope that you'll send a representative to our conference. 3. It is recommended that our department receive a bonus. ********************************************************* Last week's question: Is it necessary to place commas in the following sentences?: 1. In January she will go to Europe. 2. After I rest I'll feel better. 3. At Sally's house we had a big dinner. 4. During the day on one is home. ******* Here is an interesting answer by Julie Szymczyk: Commas can be omitted in the clause (After I rest) or phrases (In January) if no confusion occurs from their absence. However, for clarity sake and grace, I'd rewrite these sentences by moving the introductory adverbial phrases/clauses to the end of each statement. (As a copywriter, I'm always looking for ways to economize AND eliminate commas-though I did not do so here!) ex. I'll feel better after I rest. ******* Here is another answer by Yossi D.: I would say that commas here are optional although some of these sentences seem to "want" one more than others. Certainly there is little or no risk of ambiguity without commas. (BTW, shouldn't #4 say no one?) Yes, Yossi, I transposed my letters. Lesson: Never trust your spelling checker program. How many of you caught this error? Please let me know. If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com |
Tip # 194: Here is a tip from one of my subscribers, Barry
Donohue. He was responding to my spelling error, even though I used my spell check program. "I have found that every so often it helps to erase my custom dictionary in MS Outlook. Through the spell check process, you can add words to the dictionary that are not found in the standard dictionary but exist in a person's environment. These words are actually added to a custom dictionary. It is not too difficult to add incorrectly spelled words to your dictionary. Once done, that word may never be caught by the spell checker again. Erasing the custom dictionary every so often (I do mine once a year), will allow the spell checker to catch those misspelled words once again. Instructions for MS Outlook 2000: In the menu bar, Go to tools->options->spelling->edit custom dictionary->select (highlight) all text -> press delete-> close file-> it will ask you if you want to save your file. Select yes." This also works for MS Word. ********************************************************* Rewrite the following wordy paragraph: We have experienced lapses in the optimal performance of the manufacturing equipment in Area Three. It is therefore imperative that we undertake a shutdown of that area effective immediately and initiate an investigation of the situation. ********************************************************* Last week's practice: Change these passive constructions to active constructions: 1. Harold should be told the story by Jane. 2. It is respectfully requested that you send a representative to our conference. 3. It is recommended that our department receive a bonus. My suggestions: 1. Jane should tell the story to Harold. 2. All of us hope that you'll send a representative to our conference. 3. The committee recommended that our department receive a bonus. If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com
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Tip # 195: Be consistent in punctuation. The main inconsistencies in punctuation are in series or introductory phrases. (Tip adapted from ClearTips) Inconsistent: "the apples, oranges, and apricots" on one page and "the apples, oranges and apricots" on the next (no serial comma separating "oranges" from "and apricots") "In 1970 the Japanese" on one page and "In 1970, the Japanese" on the next Consistent: "the apples, oranges, and apricots" on both pages "In 1970 the Japanese" on both pages ********************************************************* How would you answer Patricia Juliano's question? "I am in the midst of a very heated discussion about the rules of using the word "and" in writing numbers. I have been taught that the word "and" signifies a decimal fraction. Therefore, I would write 1049 as "one thousand forty-nine", not "one thousand and forty-nine." Herein lies the problem. Many grammar books will insist the latter is correct, but mathematicians disagree totally. What say you?" ********************************************************* Last week's practice: Rewrite the following wordy paragraph: We have experienced lapses in the optimal performance of the manufacturing equipment in Area Three. It is therefore imperative that we undertake a shutdown of that area effective immediately and initiate an investigation of the situation. Suggestions: Nicole Coulter's rewrite: We need to shutdown area three and troubleshoot the manufacturing equipment. Brad Holaway's rewrite: The equipment in area three has been performing poorly so we recommend an immediate shutdown to investigate the problem. (19 words) Tom Kenney's rewrite: An immediate shutdown and investigation of the manufacturing equipment in Area Three will be undertaken to diagnose its poor performance. (Notice the passive voice.) Elisabeth Bryant's rewrite: The manufacturing equipment in Area Three has experienced optimal performance lapses; therefore, it is imperative that effective immediately, we shutdown and conduct an investigation. ********************************************************* "There is no sin except stupidity." Oscar Wilde If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com |
Tip # 196: Use plain English even on technical subjects. For example: Stiff English: Given the strategic significance of our telecommunication infrastructure, our fault tolerance to local loop failure left a lot to be desired. Plain English: If the network goes down, the company goes belly up. ********************************************************* Here's a question from one of my reader's. "I was wondering if you could tell me when is it appropriate to use advice and advise.... I can read the description in the dictionary, but each time I want to write please advise... I clam up and write please let me know.... I understand these words as: 1.We need advice regarding the school for disabled children. 2.Can you please advise what is the best disabled school for children? Am I correct? Thanks, Connie Dobal" Please send me your comments: ********************************************************* Last week's question: How would you answer Patricia Juliano's question? "I am in the midst of a very heated discussion about the rules of using the word 'and' in writing numbers. I have been taught that the word "and" signifies a decimal fraction. Therefore, I would write 1049 as 'one thousand forty-nine', not 'one thousand and forty-nine.' Herein lies the problem. Many grammar books will insist the latter is correct, but mathematicians disagree totally. What say you?" ****** Here is an informative, if lengthy, explanation by Linda S. Kleinschmidt: "Either one of the examples given is technically correct, and both are styles I would probably not use. If you wanted to infer a decimal via words, you would not use the "and" to do so. Then one thousand and forty-nine for 1049 would mean 1000.49, and clarity would definitely be lost. In actuality, one thousand and forty-nine and one thousand forty-nine have the same meaning of 1049 I believe. To avoid confusion, use digits. Generally when writing numbers, you should use words for any number under ten and numerals for numbers over ten. The number 'ten' can go either way as one chooses. I've seen it in both styles. Of course, in science and math arenas, digits are always the way to go except in written copy where the 'under ten' rule and the 'round off' rule generally work best. You should not take the year 2002 and write it out in most cases (two thousand and two), but you can write out 1900 as the 20th or twentieth century or nineteen hundred. Nor would I write out dollar and cents numbers ($10.49) or large numbers that are not rounded off. Generally digits are the safe way to go with any numbers that are very figure specific." ****** My comment: I would use one-thousand forty-nine. If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com |
Tip # 197: Here are six essential elements of successful
sales letters. (Adapted from an article by Joanne L. Mason, the creator of Money-Making Sales Letters) 1. Use an attention-grabbing headline. 2. Offer benefits that are an edge over your competition and include a fair price, great bonuses, a risk-free guarantee, easy payment options, or reliable customer support. 3. Use testimonials to help customers feel others are happy with your product/service. 4. Remove all risk involved by offering a 100% money-back guarantee if not satisfied. 5. Determine what immediate action you want your customers to take to be sure they act now. 6. Use a PS on every sales letter to summarize your offer, introduce an extra bonus, or set a limit for the offer. ********************************************************* Add apostrophes to the following sentences: 1. The teacher left the childrens instructions with the substitute teacher. 2. Johnson and Howards research project is now in print. 3. The decision to place a cap on the oil rig was John Smiths. 4. My boss secretary is greeting the guests. ********************************************************* Rebecca K. caught my apostrophe error and so did Carol Luse. Here are Carol's comments: "I couldn't believe my eyes when I saw the heading 'Here is a question from one of my reader's' with the apostrophe after the r!!!! Also, question #2 implies that the school is disabled, not the children." Did any of you catch my error? ********************************************************* Last week's exercise: Here's a question from one of my "reader's". Please comment: "I was wondering if you could tell me when is it appropriate to use advice and advise.... I can read the description in the dictionary, but each time I want to write please advise... I clam up and write please let me know.... I understand these words as: 1. We need advice regarding the school for disabled children. 2. Can you please advise what is the best disabled school for children? Am I correct? Thanks, Connie Dobal ************ Steve Sorensen's comments: The difference between "advice" and "advise" is the difference between a noun and a verb. Advice is a noun - that thing a father gives a son which a son doesn't want to take. Advise is the verb - the action the father is taking when he's giving that unwelcomed thing. For those who are inclined to confuse the two, remember that within the noun "advice" is another noun vice, that thing on Dad's workbench that holds the things he's doing stuff to. (It's also the thing Dad is advising his son not to get involved in.) ******** My comments to Connie: Your sentences are both correct because "advice" is used as a noun, and "advise" is used as a verb. My advice is not to use the word "advise" unless you're seeking advice. Substitute "inform" or "tell" for this word. ********************************************************* Minds are like parachutes--they function only when open. If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com |
Tip # 198: Minutes of meetings: Here are a few tips
for those who asked for this information: 1. Keep your minutes brief and to the point. Give complete information on each topic, but don't be too lengthy. 2. Be specific. If you are referring to a sales department, specify "the shoe sales department on the third floor." 3. Use the names and titles of people such as "Ms. Harriet Smith, head of the Finance Department," rather than referring to "the head of the Finance Department." 4. Be objective and impartial. Avoid using adjectives and adverbs that suggest either good or bad qualities such as the "capable" assistant or the "comprehensive" report. ********************************************************* Please answer Harish's question for next week: I have been using article "THE" incorrectly for a long time. I would like to precisely understand its usage. Can you help me? ********************************************************* Last week's exercise: Add apostrophes to the following sentences: 1. The teacher left the childrens instructions with the substitute teacher. 2. Johnson and Howards research project is now in print. 3. The decision to place a cap on the oil rig was John Smiths. 4. My boss secretary is greeting the guests. ******* My suggestions: 1. The teacher left the children's instructions with the substitute teacher. 2. Johnson and Howard's research project is now in print. 3. The decision to place a cap on the oil rig was John Smith's. 4. My boss's secretary is greeting the guests. If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com |
Tip # 199: Apostrophe Usage: Since I received so many
inquiries about the apostrophe "s" sentence using boss's or boss', I would like to revisit this usage. I am quoting from The Gregg Reference Manual: "To form the possessive of a singular noun that ends in an "s" sound, be guided by the way you pronounce the word. If the new syllable is formed in the pronunciation of the possessive, add an apostrophe plus "s" such as "boss's approval." If the addition of an extra syllable would make a word ending in an "s" hard to pronounce, add the apostrophe only." See these examples: for goodness' sake Mr. Hastings' proposal. ********************************************************* Please answer Jared's question: Which sentence is better and why? 1. X Corp. will demand that Company A discontinues its old accounting practices. 2. X Corp. will demand that Company A discontinue its old accounting practices. ********************************************************* Last week I had asked you to answer Harish's question: I have been using article "THE" incorrectly for a long time. I would like to precisely understand its usage. Can you help me? ************* Here is my comment: Articles can be indefinite or definite. Articles such as "a", "an" are indefinite articles because they denote an unspecified item such as "a pencil is a wonderful writing tool." The definite article "the" denotes a particular item such as "the pencil I use should be sharpened." If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com |
Tip # 200: Slang can add a personal or cultural tone to your
writing; however, it can confuse readers not familiar with the English language. Be aware of particular phrases or expressions such as: I'm whipped. (meaning= I'm tired, not beaten) I could eat a horse. (meaning=I'm very hungry, not I like horse meat) Shelley is a fox. (meaning=Shelley is attractive, not genetically altered) (Thanks to GrammarCheck for the above humorous examples.) ********************************************************* Sara Parsons asked: I had a question the other day that stumped me - what is the difference between inquire/enquire and enquiry/inquiry? I had lots of input - American spelling versus UK etc. - and one dictionary says one is just the variation of the other. What do you think - are any of these correct? Please let me know what you think. ********************************************************* Last week Jared asked: Which sentence is better and why? 1. X Corp. will demand that Company A discontinues its old accounting practices. 2. X Corp. will demand that Company A discontinue its old accounting practices. My comments: Sentence # 2 is correct . Here is the reason: Sentences that express a strong request or urging in the main clause require a subjunctive verb in the dependent clause that follows. If the verb in the dependent clause is not "be" then you do not add "s" or otherwise change the form for the third person singular verb. For example: They insist that he do the work over. (Not : does.) Here's another comment from Candido Mingo: According to Michael Swan in his "Practical English Usage" (Oxford University Press)page 566, there are two different ways to write Jared's sentences: 1.-In American English it would be "X Corp. will demand that Company A discontinue its old accounting practices." 2.-In British English people usually prefer: "X Corp. will demand that Company A should discontinue its old accounting practices." Thanks for your great tips!! Thanks Candido for your kind words. If you would like to receive the FREE weekly tips by e-mail, contact tips@basic-learning.com and write "Sign Me Up" in the subject line. http://www.basic-learning.com |
Writing for Trade Publications | Active Voice | http://www.atozwriting.com
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