This course covers how to collect debt while avoiding common collection mistakes that cost you business. With this course, you will understand why debts occur, be able to evaluate debtors for collectibility and be able to convert a debtor into a faithful, profitable customer. This self-paced course requires no textbook or instructor.
Our debt collection course shows you how to collect what's owed you, without calling out a carrier group to do it. This course also contains handy checklists you can use to better administer your collection policies.
Turn late-paying customers into customers who are grateful, loyal, and pay on time.
Approximate study time: 15 hours
Be able to make informed, rather than disinformed, decisions about customer collections. Avoid relationship-ending collection processes, and have a grateful customer instead of an angry one.
Upon completion of this this course, you will:
Understand why debts occur.
Be able to evaluate your debtors for collectibility.
Be able to employ simple strategies to collect outstanding debts while avoiding common
collection mistakes that cost you business.
Be able to convert a debtor customer into a faithful, profitable customer.
Improve your income.
Protect your business from failure.
Reduce your stress.
Enjoy a fuller, more productive life.
This course also contains handy checklists you can use to better administer your collection policies.
Ten reasons to buy this course and know this material:
10. Most people end up not collecting on debts due to
their own errors--you deserve to be paid.
9. Being able to collect on a debt properly avoids stress and
8. Having this knowledge allows you to focus on what is most
important to you, rather than doing triple work to get paid.
7. This course is a lot quicker than writing a bunch of letters and
then going to court anyhow.
6. This course focuses on what you really need to know, in a way you
5. Proper debt collection can turn a non-paying customer into a
loyal, paying customer.
4. This knowledge helps you make the right decisions about debt
3. The right approach to debt collection saves time and energy, while
reducing or eliminating those "painful moments."
2. By taking this course, you gain insight into specifics of
collecting debts in a way that is productive.
and the number one reason to buy this course and learn
1. You owe it to yourself to know this
information. Why limit yourself to hours of extra toil to collect on a debt, when this knowledge can set you free?
This looks really interesting but I can't figure out what you are sending or how you are sending it.
These are downloadable files. In other words, you get download instructions as soon as the buying part is done and you get the files right away.
What is it that I'm going to get and how? Is it a file that I’ll download? Is it mailed?
As soon as your purchase is complete, you will receive download instructions both on screen and via e-mail. You download self-extracting zip file that contains the course material. Depending on the course, the individual files will be in the rich text format or in the e-book format. Most materials are in the easier-to-handle rich text format.
Are we talking about a lot of pages for me to read?
Here's something that pleasantly surprises most people about these.
If you look at a typical $99 professional book, most of it is filler. These courses don't have the filler. Ditto for $995 seminars covering the same information. Our courses get right to the meat, saving you the effort of wading through pages of nonsense. We don't mass up the high overhead of generating the filler, and we pass the savings on to our customers.
Do your courses on project management prepare me for the various certification routes of the Project Management Institute?
No. The material does not focus on exam preparation. It focuses on improving your real-world skills. However, what you learn will not impede certification.
Are you one of the approved (by PMI) course providers?
No. We are not affiliated with the Project Management Institute, although we may consider going that direction. Our goal is not to make you spend a lot
of money learning how to answer test questions. Our goal is to teach you how to do your job better.
How long does each of your courses take?
It depends on the student. These courses are essentially white papers with exercises to help you relate the information to what you are doing now. You can read the material in each course in under an hour. But, how long it takes to digest it and apply it is up to you.
Do I have to buy books in addition to your course material? Will those books have to be bought from you?
To both questions, no. You don't have to buy anything else. Each course stands on its own.
What if your course material is not clear? Are your course writers available for clarification? Since it is not possible to read all material at one shot, and collect all questions at the same time, will the course writers be available as needed or on a one time basis?
a. It will be clear.
c. Your success is important. If you have a question that is germane to the material, and not a probe for free consulting services, we will help you understand the material. We have kept the prices low, because not everyone can afford $995 for a two-day seminar that amounts to little more than a book promo. This is not a book promo.
What if I have other questions?
We'll answer to whatever extent is reasonable. It may be possible that you will ask questions that require developing a new course--some aspect of successful project management we didn't cover and that is not part of the normal project management training regimen. In that case, you would get the new course for free.
Do you have other courses?
Yes, and we are developing more. You can always write to us with specific needs, and we will adjust our product development accordingly. Also, it's a good idea to check Mindconnection on a regular basis, just to see what is new.
Who writes these courses?
That depends on the subject. For example, Dr. Jay Prince wrote the behavior courses based on his experience as a licensed therapist.
All of the courses are well-researched and devoid of pseudoscience. Most are written by a subject matter expert. All are reviewed by a professional editor for clarity and succinctness.
Do your courses qualify for employer reimbursement?
Possibly not, because they are not accredited. Then again, our cost is very low. So, you must ask yourself if that small amount is worth investing into the skills you need to keep yourself employed and employable.
The goal here is not to pile up paper credits. The goal is to get the information you would ordinarily get only from a lifetime of working in project management--if even then. We save you "classroom time" in the "school of hard knocks." You will recover your investment (and then some), simply because you will be that much better at what you do.
How much time can I reasonably expect to save, once I use the principles in your time management course?
That depends on how you presently approach your work. The typical student can expect to increase productivity by 50%. If you look at the way most people do their work, and then work your way through the course, you'll see why this is so. The author of that course works three full-time jobs and is Chair for one non-profit and acting Chair for another. Yet, he manages to excel in all of these roles while still maintaining outstanding health and enjoyment of life.
Debt collection is a tricky problem, and you have no doubt faced it.
In your normal business dealings, you have probably encountered customers who innocently do not pay when they are supposed to. Clearly, aggressive collection on such customers will unnecessarily create ill will. In fact, the typical customer will be embarrassed over not making the required payment on time.
Then, there is the other customerthe one who deliberately avoids or delays payment. This customer can ruin your business.
Somehow, you must distinguish between the two, and you must
resolve the debts.
In this course, you'll see how to do that. And, you'll learn proven techniques to turn
a late-paying customer into a loyal customer.
I saw the previous reviewer's comment about Obamageddon and now deeply regret voting for the man. The Stimulus stimulated massive unemployment and the business downturn caused our collections to string out from about 40 days to almost 6 months. In desperation, I began hunting online for some kind of solution and came across this course. Not very expensive, so gave it a shot.
Our A/R is now running at about 21 days. And that's without discounting to get payment. We even got late customers placing new orders with cash upfront!
This course has already paid for itself about 50 times over. What a bargain!
Once Obamageddon hit, we found ourselves holding a ton of unpaid receivables. Some of these were from customers we've had a long time, so strong arm tactics were not an option. However, banks stopped lending and we could not afford to. Using the techniques in this course, we were able to reduce our outstanding collections by 40% in the first 3 weeks--without offending our customers. This has greatly helped our cash flow and in fact kept us from going under.
It really works, 8.16.2010
Reviewer: Valerie Walker (Indianapolis, IN)
We've implemented most of the suggestions and strategies, and have shrunk our outstanding invoice backlog. The items in here make sense, but not everything is 100% effective. It would have been nice if the course had some kind of worktable for figuring out which strategies and tactics to implement for a given situation.
Amazingly effective, 1.17.2010
Reviewer: Kathy Norgren (Minneapolis, MN)
We used to burn late-paying customers. I had no idea there was any way to make them loyal, or any reason to keep them as customers. After putting this course to work on our collection problems, we found both cashflow and revenue improved. Excellent solutions, thanks!