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By Bill Caskey,
http://www.theelitesellerblog.com
Everyone wants to
earn more, but few are willing to change behavior to do so. In fact,
most aren’t. In my work of over 19 years with the high sales achiever, I
find that most of them operate with a different set of rules about
selling and the pursuit of new business. These new rules help govern
their behavior and actions in the sales cycle. I have over 25 rules that
I’ve documented, but here are the top five for you to consider:
- Define
what you want to attract.
High sales achievers are very specific
about what they want to attract, both in terms of financial outcomes and
business relationships. The Universe has an interesting way of
delivering to you exactly what you order, so be specific on your order
when you place it. The Universe doesn’t respond well to, “I just want to
make more money.”
- Bring up
what scares you.
Most sales executive fears are an
illusion. The worst thing we can do with fear is to ignore it. That
feeling of fear is trying to tell you something and what it’s telling
you is, to act on it. If you’re in a sales process and you feel some
fear about bringing up a difficult subject, then that’s exactly what you
should discuss. Reveal what you feel.
- Never
Coerce.
It’s been my privilege to work with
some extremely high achievers in the profession of business-to-business
sales. One thing I find about them is that they are ‘detached to
outcomes.’ They spend no time “convincing, persuading, and defending.”
And they spend little time trying to coerce prospects into their way of
thinking. When you, a marketing and sales professional, begin to
encroach on your prospect’s freedom, you become the pain and they’ll get
rid of you. Tell people upfront “it’s alright if you decide this is not
a fit at this time, let me know and I’ll be gone.” But do that upfront.
That way you’re not 18 months into the process when you hear ‘no.’
- Think
“Process.”
The greatest businesses in the world
have the greatest processes in the world. So why should a sales
professional be any different? Of all the processes that the high sales
achiever has, the most important one is the sales process. A
great sales process is one where you can, in a step-by-step fashion,
lead people from beginning to end with the constant understanding that
some people will qualify “out of the process” and you can move on. Not
only should you have a process, but you should also follow it and be
indignant about the prospect’s adherence to it. Great sales processes
are better for the prospect because it helps them identify their problem
quicker and create a better solution. If you feel your sales process is
only in your best interest, then you’ve got the wrong process.
- Think
‘Leverage.’
One way to leverage your strengths is
to hire other people and train them to do the things you don’t want to
do. But as sales professionals--even as high achieving sellers -- you
might not have the latitude to go hire staff. But what you can leverage
is “current relationships.” High achievers never make cold calls. Why
would they? The reason: they have learned the power of referral
marketing. They find a way to use their current client/network
relationships to bring them new, ideal clients.
This is not as simple as “give me ten
people you know, so that I can go make a sales call to them.” It is a
thoughtful, strategic way to generate enough goodwill with your clients
that they demand to introduce you to their friends and associates.
A great referral program doesn’t work if you’re not thinking “leverage.”
During his 19+ years of experience as a leader, experimenter and coach
for hundreds of B2B sales teams, Bill Caskey doesn’t blame prospects for
how they treat most sales organizations – for not seeing their value,
for treating them like servants, and for sucking up their expertise and
taking it somewhere else and getting a lower price. Sales organizations
play a part in this game too! Our sales behavior is the problem not our
clients. Learn how to play the high-income seller’s new rules at
http://www.theelitesellerblog.com |