| Most people who set out to manage a non-profit, instead end up getting
managed by it. What should have been a rewarding and fulfilling experience often
ends up being a draining and disappointing one. That is not how it has to be.
This course teaches you how to manage a non-profit effectively and have fun
while doing it. You'll develop an impressive track record, deepen the respect
others have for you, and help other people realize their potential. All while
better serving the mission of the organization.
Table of Contents
INTRODUCTION..................................................................................................
4
R EVIEW
QUESTIONS............................................................................................
8
AN EAGLE-EYE VIEW
........................................................................................
9
R EVIEW
QUESTIONS..........................................................................................
11
SETTING
GOALS..............................................................................................
12
R EVIEW
QUESTIONS..........................................................................................
17
DEFINING
TASKS.............................................................................................
18
R EVIEW
QUESTIONS..........................................................................................
23
DEFINING OFFICER RESPONSIBILITIES
....................................................... 24
R EVIEW............................................................................................................
28
MEETINGS
........................................................................................................
29
R EVIEW
QUESTIONS..........................................................................................
39
MANAGING THE BOARD
.................................................................................
40
R EVIEW
QUESTIONS..........................................................................................
47
MAKING THE ORGANIZATION EXCITING TO THE
MEMBERS..................... 48
R EVIEW
QUESTIONS..........................................................................................
53
RECRUITING PEOPLE
.....................................................................................
54
R EVIEW
QUESTIONS..........................................................................................
57
REWARDING PEOPLE
.....................................................................................
58
R EVIEW
QUESTIONS..........................................................................................
64
SUPERVISING VOLUNTEERS AND HOLDING THEM ACCOUNTABLE ....... 65
R EVIEW
QUESTIONS..........................................................................................
69
MENTORING
.....................................................................................................
70
R EVIEW
QUESTIONS..........................................................................................
75
OUTSIDE AGENCIES AND OTHER ENTITIES
................................................ 76
R EVIEW
QUESTIONS..........................................................................................
83
SAFEGUARDS..................................................................................................
84
R EVIEW
QUESTIONS..........................................................................................
87
CASE
HISTORIES.............................................................................................
88
C ASE
1.............................................................................................................
88
C ASE
2.............................................................................................................
93
APPENDICES....................................................................................................
97
C HECKLIST FOR SETTING GOALS.........................................................................
98
C HECKLIST FOR DEFINING
TASKS AND RESPONSIBILITIES.......................................
99
C HECKLIST FOR MEETING
PREPARATION............................................................
101
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