Debt collection is a tricky
problem, and you have no doubt faced it. In your normal business dealings,
you have probably encountered customers who innocently do not pay when
they are supposed to. Clearly, aggressive collection on such customers
will unnecessarily create ill will. In fact, the typical customer will
be embarrassed over not making the required payment on time. Then, there
is the other customerthe one who deliberately avoids or delays
payment. Somehow, you must distinguish between the two, and you must
resolve the debts.
In this course, you'll see how to do that.
And, you'll learn proven techniques to turn a late-paying customer
into a loyal customer. |
Upon
completion of this this course, you will:
- Understand why debts occur.
- Be able to evaluate your debtors for collectibility.
- Be able to employ simple strategies to collect
outstanding debts while avoiding common collection mistakes that
cost you business.
- Be able to improve your income, reduce your
stress, and enjoy a fuller, more productive life.
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