Course Connection: Change Management

How do you make change happen successfully? Can you be an agent of change without becoming a casualty? For most people, the answer is no. For you, it could be yes...if you take our Making Change Happen Successfully course.

This course will teach you how to make changes without damaging or losing your position in an organization. It teaches you concepts, principles, strategies, and tactics that have been proven to work in the real world.

Successful change implementation is an extremely difficult task, and one that brutally punishes those who attempt it and fail. In many organizations, especially non-profit or volunteer ones, it even punishes those who attempt it and succeed.

Successful change implementation is also potentially rewarding, which is why so many people attempt it. We’ll reveal the methodology for effective change to you, and illustrate many key points with case histories.

As Stephen R. Covey says, begin with the end in mind. Change for the sake of change isn’t always good, but change itself always carries a cost. Be sure you can justify tht cost before you start incurring it.

Before embarking on a crusade to change something, ask yourself what you hope to accomplish. What do you envision as the end result, and is that something you will be happy with? More importantly, is that result valuable to the organization and to those whose help you need to make the change happen? Once you have answered that question, you can begin building the framework for the engine of change. We'll show you how do that.

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Here's the Table of Contents for this change management course:

STEP 1: IDENTIFY WHERE YOU ARE...................................................................... 9

STEP 2: DETERMINE WHERE TO GO ................................................................... 10

STEP 3: CHART YOUR COURSE.......................................................................... 11

PART ONE REVIEW............................................................................................ 13

PART ONE EXERCISES....................................................................................... 14

PART TWO: RECRUIT......................................................................................... 15

RECRUIT THE TEAM........................................................................................... 17

RECRUIT A TECHNICAL PERSON ......................................................................... 18

A LITTLE MORE CHALLENGING ........................................................................... 27

WHY PEOPLE HATE CHANGE ............................................................................. 35

PART TWO REVIEW ........................................................................................... 56

PART TWO EXERCISE ........................................................................................ 57

PART THREE EXERCISES ................................................................................... 76

CASE HISTORY.................................................................................................. 77

PART FOUR: EXECUTE THE PLAN........................................................................ 81

CASE HISTORY.................................................................................................. 84

THE HUMAN ELEMENT ....................................................................................... 89

PART FOUR REVIEW: EXECUTE THE PLAN......................................................... 100

PART FOUR EXERCISE..................................................................................... 102

BUYER’S REMORSE.......................................................................................... 104

RESOLUTIONS................................................................................................. 110

HANDLING PROCESS UPSETS............................................................................ 112

PART FIVE REVIEW: ENSURE CONTINUED SUCCESS .......................................... 128

PART FIVE EXERCISE ...................................................................................... 129

SWOT PROBLEMS AWAY ................................................................................. 131

ANTICIPATE RESISTANCE.................................................................................. 132

RESIST THIS KIND OF ASSISTANCE..................................................................... 132

DEVELOP SUPPORT EARLY ............................................................................... 133

WATCH YOUR SCOPE....................................................................................... 134

MANAGE DIFFERENCES.................................................................................... 135

BRACE FOR PROBLEMS .................................................................................... 136

MAXIMIZE ROI ................................................................................................ 136

Instructor credentials:

Mark Lamendola holds an MBA (with a 3.97 GPA), professional Certified Manager designation, and membership in Mensa (requires genius IQ for admission). He is on the Board of Regents of the Institute of Certified Professional Managers and has served on the boards of other prestigious organizations.

He has managed projects--large, small, and multiple. He has authored over 700 articles for national publications and the Internet, has taught many technical courses, and is a frequent speaker in the electrical industry. He has saved some companies thousands of dollars a week, just by applying  principles you'll find in these courses. BG&E, for example, realized a permanent $3 million per year cost reduction at one facility. Frigidaire realized a $750,000 savings through application of a single principle from these courses. So, he "walks the walk" and tells you things that work.

You can have confidence in this instructor's ability to train you quickly. Here's an example of his success. In 1989, he trained a martial arts novice for six months. That trainee took 2nd place in an annual open style martial arts tournament in Dallas, defeated only by 1988's grand champion. If you want to learn, this is your man.

His best qualification is very simple: he cares about your success.
You can reach him for questions at this e-mail link